Juva store managers connect with our customers and their communities, fostering a deep sense of purpose at Juva. They believe we can all become a part of something bigger and inspire positive change in the world around us. They run and grow their business, lead great teams,and build a meeting place in their communities. They enjoy being able to achieve these aspirations autonomously, while leveraging our brand and business practices.
This job contributes to Juva’s success by leading their team to create and maintain the Juva Experience for our customers and team members.The store manager is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training,evaluating, disciplining, discharging, and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. The store manager is responsible for modeling and acting in accordance with Juva’s values.
Setting goals for the work group, developing organizational capability, and modeling how we work together:
Demonstrates a calm demeanor during peak sales periods or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.
Displays a customer comes first attitude by training and holding partners accountable for delivering superior customer service.
Drivers the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
Manages with integrity, honesty and knowledge to promote the culture, values and mission of Juva.
Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations.
Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identif
Follows JUVA’s policies and procedures, including those for cash handling and safety and security, to ensure the safety and security of fellow team members during each shift.
Maintains a clean and organized workspace so that team members can locate resources and products as needed.
Provides quality products consistently for all customers by adhering to all recipe and preparation standards. Follows health, safety and sanitization guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Maintains regular and punctual attendance.
Responsibilities and essential job functions include but are not limited to the following:
Planning and Execution
Team Development & Team Building
At JUVA, we are committed to supporting our employees and rewarding the excellent work they do. We shorten the time between great performance and recognition. The JUVA Management teams work with the staff to create a balance between supporting the store and maintaining a healthy work/life balance.